Privacy Policy

The Gardening Agency – Privacy Policy

 

Effective Date: [Insert Date]

 

1. Who We Are

The Gardening Agency (“we”, “us”, “our”) provides gardening and property maintenance services.

 

2. Data We Collect

We may collect:

    •    Name, email, phone number, and address.

    •    Property details and garden photos (to prepare quotes).

    •    Payment details (only for invoicing, never stored directly).

 

3. How We Use Your Data

We use your personal data to:

    •    Prepare and send quotes.

    •    Provide gardening services.

    •    Communicate with you about bookings.

    •    Comply with legal obligations (e.g. tax records).

 

4. Sharing Your Data

    •    We only share your information with subcontracted Gardeners who need it to complete your job.

    •    We never sell or share your data for marketing.

 

5. Data Storage

    •    Information is stored securely via our email provider and cloud-based tools (e.g. Typeform, Google).

    •    We retain your data for as long as you are a client, plus up to 6 years for legal/tax purposes.

 

6. Your Rights

Under UK GDPR, you have the right to:

    •    Access the personal data we hold on you.

    •    Request corrections or deletions.

    •    Withdraw consent for us to use your data.

    •    Lodge a complaint with the ICO (Information Commissioner’s Office).

 

7. Contact Us

For any data requests, please contact:

📧 thegardeningagency@gmail.com